You can also access video tutorials to give you an interactive learning experience.ĭashlane offers direct support only via email. You can find articles to help you recover your passwords, manage account settings, use an authenticator, etc. There’s an official help page where you can access a plethora of resources to help you navigate the platform. However, free users aren't entitled to this support. You can contact LastPass's support team via email or telephone. Besides, LastPass offers a desktop app, while Dashlane doesn’t. Overall, LastPass offers better performance than Dashlane. Too many credentials increase Dashlane’s load time and, sometimes, the mobile app will crash and restart. However, we observed complaints of the app becoming slow when you store too many credentials, think over a thousand even though people users don’t store up to that amount. We didn't notice similar complaints about the extension on other browsers.ĭashlane also offers solid performance with its web interface or mobile app. However, we observed a pattern of customer complaints about LastPass’s Google Chrome browser extension being slow to load and also slowing down the responsiveness of other websites. You'll find all features neatly arranged on the left side of the dashboard, and you can switch between different ones with ease. The platform's interface is visually-appealing and spacious, which makes it easy to navigate. I did research before jumping and none of them mentioned tghis sort of stuff.LastPass offers solid performance when using its desktop and mobile apps or web app. Amazon requests email and text confirmation of the process, so unless someone hijacks my email AND my mobile, I reckon I'mpretty safe, no?Īnyway, NORD PM uninstalled - I now use Firefox properly, instead - it lists your password by date (last date) and suspected compromised, so I am working my way through the 1500 andsing the FF password generator for sites I am likely to use again - deleting the rest. The next day NordPM had forgotten it - not in the list!! So I had to reset the password again. I started to updrade the sites I do use regularly - starting with Amazon, and gave it a "strong" password via Nord PM. EAsy enough to install NORD PM on it, but see below. For example, having changed my Amazon pssword, Kindle on my Onyx Boox no longer worked. What I didn't realise, and this is partly my fault, is the investment in time it takes - as a 59 year old, I seem to have accummulated over 1,500 passwords for websites, many of them duplicates and long disused - I am never going to have the time to go through them, and NORDPM offers no easy way to sift by date - just the opposite, as it changes the "last used" date to the date it last assembles the list, so I get a list of websites I know I haven't used in years with "5minutes ago2ext to it.Īdditionally you need to install it on all the android devices you use - wich I get, but is a pain. Yes, took up their recent offer the other day and it didn't work. They most definitely haven't and my one years subscription is lying dormant. Having used Nords VPN in the past I thought maybe they'd come up with something good. I have emailed their so called support telling them what I thought of this app but never heard back. Having to fight software to get it to do what its supposed to do isn't my idea of how it should go so everything has now been deleted from all my device's and I've reverted back to Roboform. I tried deleting then re-installing but no, it just locked up or crashed. The app on my android phone wouldn't play nicely at all. It failed to log me in more often than not. I imported my saved passwords from RoboForm and everything appeared to be working. Not great in my opinion but that's when the fun started for real. Somehow, I eventually got past this and have no idea why it wouldn't work as stated but never mind I was now able to access my account after four days of trying. What happens then is you're supposed to log back in and create your account again except this wouldn't work for me. After several emails back and forth asking for the original account to be simply deleted I eventually got that done. When I tried logging in it accepted the first account password but wouldn't accept my second password to enter the password manager itself. I accepted that offer and installed the software on my PC. Started out trying this password software a few months back and then received a discounted offer to use the premium version.
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